Frequently asked questions

Ask our team about payment options when you order — we'll walk you through what's available.

All major credit cards.

Absolutely. Call us at +1 (437) 476-7999 and our team will help you place your order.

Delivery is calculated by distance from our showrooms and confirmed at checkout or by our team. Store pickup is always free.

Yes. Our own team delivers and fully sets up your furniture — not a freight company.

Across Ontario, up to 300 km from our showrooms.

We cover it — repair, replace, or refund, at no cost to you.

Every piece carries a 1-year warranty against manufacturing defects in materials and workmanship.

Change of mind within 14 days, in original condition. A 20% restocking fee applies and return transport is the customer's responsibility. Damaged-on-arrival items are always fully covered, free.

Email info@monafurniture.ca or call +1 (437) 476-7999 with your order number and a photo.

Our exclusive collections — Katre, Lumina, Violet, Soft, Visto — are designed and crafted from our workshops.

Many of our sofas feature fully removable, washable covers. Check each product page for details.

Yes — reach out and we'll help you choose the right fabric before you commit.

Vaughan (flagship): coming soon. Kitchener: 1585 Victoria St N.

No appointment needed — walk in any time and a member of the family will be happy to help.